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Rallybook
Voice concierge

Book a court by asking for one.

Members book, cancel and join waitlists by talking. The front desk asks who’s on court, blocks courts and moves bookings the same way.

Rally

Voice concierge · Online

Today

  1. Can I get a court tomorrow after five, for doubles?

    Alex · 6:02 pm

  2. Courts 2 and 3 are open at 6 tomorrow, and Court 3 has lights. Want Court 3 from 6 to 7?

    Rally · 6:02 pm

  3. Court 3. Add Sam and one guest.

    Alex · 6:03 pm

  4. Court 3, Thursday 6 to 7 pm, with Sam and one guest. That's $32. Should I book it?

    Rally · 6:03 pm

  5. Yes.

    Alex · 6:04 pm

  6. Booked. I've sent Sam a link to pay their share.

    Rally · 6:04 pm

Ask for a court…

Rallybook

On screen

now

Booked · Court 3, Thu 6–7 pm

Paid with your saved card · Sam's share pending

A scripted demo: no microphone needed. Members can try the working concierge in the app, under Concierge.

How it works

Four steps, and you approve the last one.

  1. Step 1

    You ask

    Tap the mic and say what you want, or type it.

  2. Step 2

    It checks the sheet

    It looks up open courts, your club’s rules and the price. It never guesses a price.

  3. Step 3

    It reads it back

    Court, time, players and total, on screen and out loud.

  4. Step 4

    You say yes

    Nothing is booked or charged until you say “yes” or tap Book.

Ground rules

What the concierge will and won’t do.

  • No card numbers by voice

    It charges a card you’ve already saved, or opens the checkout screen.

  • A second confirm for big changes

    Cancelling league night or refunding several members needs a tap on screen, too.

  • Only what your role allows

    Members can book for themselves. Staff can do more, depending on their role.

  • A notice before the mic opens

    You always know when it’s listening.

  • Transcripts kept 30 days

    Saved with the booking so the desk can sort out mix-ups. Your club sets how long.

  • Typing works too

    The same concierge answers in a chat box, and every step shows as a card you can edit.

Coming later: an after-hours phone line

The same concierge will answer your club’s number when the desk is closed and book courts for callers.

Not available yet